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  • Do you have a physical store I can visit?
    We're sorry, but Bedlam is an online-only clothing store. We do not have a physical storefront that customers can visit. However, we provide detailed product descriptions and measurements on our website to help you make informed purchasing decisions. If you have any questions or concerns about a product, our friendly customer service team is always available to assist you. You can contact us via email or live chat on our website. Thank you for shopping with Bedlam
  • What should I do if I receive a damaged or defective item from Bedlam?
    We're sorry if you've received a damaged or defective item from Bedlam. Please contact our customer service team within 48 hours of receiving your order, and we'll be happy to help you with a return or exchange. Please include a photo of the damaged or defective item in your email. We'll provide a pre-paid return label for your convenience. Please note that items must be unworn and in their original packaging to be eligible for a return or exchange.
  • How can I place an order?
    Placing an order at Bedlam is easy and hassle-free! Simply follow these steps: 1. Browse through our collection of trendy clothing and select the items you wish to purchase. 2. Choose the size and quantity of each item before adding them to your cart. 3. Once you have added all the items you want, click on the "Checkout" button. 4. Fill in your shipping and payment details in the checkout page. 5. Review your order and confirm the purchase. Congratulations, you've successfully placed an order with Bedlam! Our team will process your order and deliver it to you as soon as possible. If you have any further questions or concerns, please feel free to contact us through our customer service channels.
  • What payment methods do you accept?
    At Bedlam, we accept payments through various methods to provide our customers with flexibility and convenience. You can pay for your purchases using any of the following payment options: 1. Credit and Debit Cards - We accept all major credit and debit cards, including Visa, MasterCard, American Express, and Discover. 2. PayPal - You can also choose to pay for your order using your PayPal account. 3. Apple Pay - If you have an Apple device, you can use Apple Pay to make your payment. 4. Google Pay - If you have an Android device, you can use Google Pay to make your payment. Please note that we do not accept cash on delivery or personal checks. Rest assured that all transactions on our website are secure and encrypted to protect your personal and financial information. If you have any questions or concerns about payment methods, please feel free to contact our customer service team for assistance.
  • How can I contact customer support?
    At Bedlam, we understand the importance of providing excellent customer service. If you have any questions or concerns regarding your order, please feel free to contact our customer support team. You can reach us via email at support@bedlamclothing.com or by phone at 1-800-BEDLAM-1. Our customer support team is available Monday through Friday from 9am to 5pm EST. We strive to respond to all inquiries within 24 hours.
  • How can I return an item?
    Bedlam understands that sometimes items may need to be returned. If you need to return an item, please follow these steps: 1. Contact our customer service team at [insert contact information] within 14 days of receiving your order to initiate a return. 2. Pack the item securely in its original packaging, if possible, and include the completed return form that was included in your shipment. 3. Ship the item back to us using a trackable shipping method. The cost of the return shipping will be the responsibility of the customer. 4. Once we receive the item and verify its condition, we will issue a refund to the original form of payment. Please note that items must be in their original condition, unworn, unwashed, and with all tags attached to be eligible for a return. Final sale items cannot be returned or exchanged. If you have any questions or concerns about our return policy, please do not hesitate to contact us.
  • How do I know my size?
    At Bedlam, we want to ensure that you find the perfect fit for your clothing purchases. To determine your size, we recommend referring to our size chart, which can be found on each product page. Simply measure yourself according to the instructions provided on the chart and compare your measurements to the corresponding size on the chart. If you are still unsure about your size, please do not hesitate to contact our customer service team for assistance. We also offer free returns and exchanges for your convenience.
  • Can I track my order?
    Yes, you can track your order by logging into your account on our website and accessing the "Order History" section. From there, you will be able to view the status of your order and track its delivery progress. You will also receive email updates as your order is processed and shipped. If you have any questions or concerns about your order, please don't hesitate to contact our customer service team for assistance.
  • What are the shipping options available?
    We offer standard and express shipping options. Shipping fees and delivery times may vary based on your location.
  • Can I exchange an item for a different size or color?
    Yes, you can exchange an item for a different size or color within 14 days of receiving it. Please note that the item must be in its original condition with tags attached and unworn. To start the exchange process, please contact our customer service team at support@bedlamclothing.com with your order number and the details of the item you wish to exchange. We will provide you with further instructions on how to proceed with the exchange. Please note that the customer is responsible for any shipping costs associated with the exchange.
  • Are your products ethically sourced?
    Yes, at Bedlam, we take ethical sourcing seriously. We work with suppliers who share our values and commitments to social and environmental responsibility. We carefully choose our materials and production processes to ensure that our products are created in a way that is ethical, sustainable, and fair to everyone involved in the production chain. We believe that fashion can and should be beautiful, but never at the expense of people or the planet. If you have any further questions about our sourcing practices, please feel free to contact us.
  • How can I apply a discount code to my order?
    A: Applying a discount code to your order is easy! Simply follow these steps: 1. Add the items you want to purchase to your shopping cart. 2. Click on the shopping cart icon in the top right corner of the screen. 3. Click on the "Checkout" button. 4. On the checkout page, you will see a box labeled "Discount code" underneath your order summary. 5. Type in your discount code and click "Apply". 6. Your discount will be applied to your order total. Please note that some discount codes may have restrictions or expiration dates, so make sure to check the terms and conditions before using them. If you have any questions or issues with applying a discount code, please don't hesitate to contact our customer service team for assistance.
  • How do I add a new question & answer?
    To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.
  • How do I edit or remove the 'Frequently Asked Questions' title?
    You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.
  • Can I insert an image, video, or GIF in my FAQ?
    Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.
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