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Shipping & Returns

Shipping Policy

Thank you for shopping with Bedlam. We strive to provide you with a seamless and enjoyable shopping experience. This Shipping Policy outlines the details of our shipping process to keep you informed about delivery times, costs, and other important information.

1. Processing Time

Orders are typically processed and shipped within [5] business days from the date of purchase. Please note that processing times may be extended during peak seasons or due to unforeseen circumstances.

2. Shipping Methods and Rates

We offer the following shipping methods:

  • Standard Shipping: Estimated delivery within [7] business days.

  • Express Shipping: Estimated delivery within [3] business days.

Shipping rates are calculated at checkout based on the selected shipping method and the destination address. Free shipping may be available for orders over a certain amount, and promotions or discounts may affect shipping costs.

3. Order Tracking

Once your order has been shipped, you will receive a confirmation email with a tracking number. You can track the status of your shipment by clicking on the provided tracking link.

4. Shipping Destinations

We currently ship to [Continental US, Alaska,Puerto Rico and Hawaii]. If you would like to inquire about shipping to a location not listed, please contact our customer service team at [customerservice@bedlam.fashion].

5. Customs and Duties

For international orders, please be aware that customs duties and taxes may be applicable upon delivery. These charges are the responsibility of the customer and are not included in the total cost at checkout. Customs policies vary by country, so please check with your local customs office for more information.

6. Shipping Delays

While we make every effort to ensure timely delivery, shipping delays may occur due to factors beyond our control, such as weather, customs processing, or carrier issues. We appreciate your patience and understanding in such situations.

7. Incomplete or Incorrect Addresses

Please ensure that the shipping address provided at checkout is accurate and complete. [Bedlam] is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

8. Contact Information

If you have any questions or concerns regarding our Shipping Policy, please contact our customer service team at [customerservice@bedlam.fashion.

[Bedlam] reserves the right to update or modify this policy at any time without prior notice.

Thank you for choosing Bedlam!

Return & Exchange Policy

Thank you for shopping with Bedlam. We want to ensure that you have the best shopping experience possible, and our Return and Refund Policy is designed to be transparent, fair, and customer-friendly.

1. Returns

If you are not completely satisfied with your purchase, you may return the item(s) within [3] days of receiving your order. To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as you received it.

To initiate a return, please follow these steps:

  • Contact our customer service team at [customerservice@bedlam.fashion] within [3] days of receiving your order.

  • Provide your order number, the item(s) you wish to return, and the reason for the return.

  • Our customer service team will guide you through the return process, including providing you with the return shipping address.

Please note that the customer is responsible for return shipping costs unless the return is due to a defect or error on our part.

2. Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within [7] business days.

3. Exchanges

We currently do not offer direct exchanges. If you would like to exchange an item, please follow the return process and place a new order for the desired item.

4. Damaged or Defective Items

In the rare event that you receive a damaged or defective item, please contact our customer service team immediately at [customerservice@bedlam.fashion] with photos of the damaged or defective item. We will provide instructions for the return or replacement of the item.

5. Final Sale Items

Certain items may be marked as final sale and are not eligible for return or refund. Please check the product description carefully before making a purchase.

Contact Information

If you have any questions or concerns regarding our Return and Refund Policy, please contact our customer service team at [customerservice@bedlam.fashion].

Bedlam reserves the right to update or modify this policy at any time without prior notice.

Thank you for choosing Bedlam!

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